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Meet Them. Lead Them.        Keep Them.™

Perfect recruits ghosting after amazing conversations. Star performers quietly checking out. Team members disappearing faster than you can replace them.

Sound familiar? There's a fix!

 

END THE CRISIS NOW

Let's Get Real for a Second...

You're doing everything the experts told you. Following the latest leadership trends. Using all the right systems and scripts.

But your team? They're still:

  • Ghosting after promising conversations

  • Checking out despite your best efforts

  • Leaving just when you thought they were settled

Here's the truth bomb, friend: Here's what no one's telling you: The problem isn't your people. It's that you're leading from YOUR comfort zone, not theirs. You're speaking your language, not theirs.

The 3 R's Crisis (Recruitment, Retention, Re-engagement) isn't a people problem. It's a translation problem.

And until you learn the ACS System - how to Align, Connect, and Sustain with each person where THEY are - this exhausting cycle keeps spinning.

Sound familiar? Then you're in the right place. This is about to change everything.

End My 3 R's Crisis

Ready To Stop the 3 R's Crisis?

Start Your "Meet Them. Lead Them. Keep Them.™ Journey Today

Getting Started

Free Masterclass

 

Discover why perfect recruits ghost, star performers check out, and team members disappear. Learn the 3 R's Crisis solution and get your first Meet Them. Lead Them. Keep Them.™ breakthrough in 60 minutes.

REGISTER NOW

Go Deeper 

Mini Course $97

COMING SOON

Master the complete 'Meet Them Where They Are' method in just 90 minutes. Learn to identify communication styles, adapt your approach instantly, and create sustainable momentum with every type of team member.

COMING SOON

Master It All

FullCourse $497

COMING SOON

Transform your entire leadership approach with the comprehensive system. Master every communication style, build bulletproof teams, and become the leader who connects while others struggle with outdated methods.

NOTIFY ME

Who is Jacq?

Hi there. I'm Jacque (but everyone calls me Jacq), and I help leaders solve the recruitment, retention and re-engagement problem that's quietly destroying teams everywhere: the 3R's Crisis.

You know what I'm talking about - perfect recruits who ghost, great team members who check out, and former stars who won't respond. Sound familiar?

Over 30 years of leading teams across healthcare, retail, direct sales, and a few ventures of my own, I learned one game-changing truth: The best leaders don't drag people to where they're comfortable. They meet people where they actually are.

That's why I created Meet Them. Lead Them. Keep Them™ method and founded Impact by Jacq. Because you're managing humans whose experiences span from rotary phones to TikTok, and you need strategies that actually work with that reality.

My promise? No more exhausting yourself trying to change your people. Just practical strategies that teach you to meet every team member where they actually are.

Ready to stop the communication chaos?

P.S. Yes, I drink way too much coffee. Yes, I believe leadership should feel good. And yes, I absolutely believe you have what it takes to build the team of your dreams. You just need to stop meeting them where you are and start meeting them where THEY are. Ready? Let's go. ☕✨

START WITH THE FREE MASTERCLASS

Who is Jacq?

Hi there. I'm Jacque (but everyone calls me Jacq), and I help leaders solve the problem that's quietly destroying teams everywhere: communication breakdown.

You know what I'm talking about - perfect recruits who ghost, great team members who check out, and former stars who won't respond. Sound familiar?

Over 30 years of leading teams across healthcare, retail, direct sales, and a few ventures of my own, I learned one game-changing truth: The best leaders don't drag people to where they're comfortable. They meet people where they actually are.

I created Modern Leadership Simplified because you're managing humans whose experiences span from rotary phones to TikTok, and you need strategies that actually work with that reality.

My promise? No more exhausting yourself trying to change your people. Just practical strategies that teach you to meet every team member where they actually are.

Ready to stop the communication chaos?

P.S. Yes, I drink way too much coffee. Yes, I believe leadership should feel good. And yes, I absolutely believe you have what it takes to build the team of your dreams. You just need to stop meeting them where you are and start meeting them where THEY are. Ready? Let's go. ☕✨

READ MORE

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ALIGN

Stop leading from assumption. Start leading from their reality. Discover what season of life they're in, what success looks like to them, and how they actually receive information.

Stop guessing. Start knowing. Real alignment begins here.

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CONNECT

Meet them in their communication style, not yours. Whether they need data, stories, action, or relationship first, you'll know exactly how to connect so they actually engage.

Same message. Different delivery. Revolutionary results.

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SUSTAIN

Keep them engaged without chasing or burning out. Build systems that maintain connection, prevent the 3 R's crisis, and create loyalty that lasts because retention beats recruitment every time.

Stop chasing. Start retaining. Loyalty that lasts.

I know what it feels like to watch your great people slip away.

Look, I've been that leader. Putting in all the effort, following all the "best practices," and still watching brilliant people just... vanish.

Here's what I figured out after 30 years of building teams and losing some really good people along the way: I wasn't meeting people where they were. I was expecting them to meet me where I was comfortable.

Once I learned to flip that script? Everything changed.

Now I help leaders solve what I call the '3 R's Crisis' - when your recruitment feels like chasing ghosts, your retention looks like a leaky bucket, and re-engagement seems impossible.

The solution is always the same, friend: Meet Them. Lead Them.  Keep Them™. Not where you want them to be, but where they actually are.

Your people aren't broken. Your message isn't wrong. You're just communicating the way YOU prefer, not the way THEY need.

Ready to flip that?

What Leaders Are Saying!

⭐⭐⭐⭐⭐

“INVALUABLE. EMPOWERING.”

"Jacq provided invaluable encouragement and support that sparked significant progress in my business journey. Her coaching empowered me to embrace a healthy and positive mindset, which has been instrumental in my growth. Thanks to her guidance, I’ve taken meaningful steps toward building my team and nurturing my first sales directors."

– R. H., South Carolina
⭐⭐⭐⭐⭐

“SHIFTS YOUR PERSPECTIVE.”

"This training helped me understand not just my team better, but my children, my extended family, and my friends. I feel like I have more patience, more empathy, and I can motivate my team more effectively with a clearer way to communicate their needs."

– B. J., California
⭐⭐⭐⭐⭐

“MILLENNIAL MENTOR.”

"Jacq taught me how to “show up.” Being in a corporate environment was new and unfamiliar for me. Her mentorship gave me the leadership, support, and friendship I needed to grow my confidence at work and in my personal life."

– W. J., New York
⭐⭐⭐⭐⭐

“TRULY OPENED MY EYES.”

"This class has truly opened my eyes and helped me to see that I need to change. It’s possible to connect with any generation if you know what they want and need."

– S. L., Georgia
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